Contact RINA Beauty

We're an online-only retailer based in Ontario, Canada. The fastest way to reach us is by email.

Customer service

Email: customerservice@rinabeauty.com
Phone: +1 437-970-8716
Hours: Monday–Friday, 10:00 AM – 5:00 PM Eastern Time (excluding Canadian statutory holidays)
Response time: within 1–2 business days

For questions about products, orders, shipping, returns, or general support, please email us at the address above. We respond to every message in the order it was received.

Business mailing address

RINA Beauty (operated by Jishang International Ltd.)
188 Fairview Mall Drive #501
North York, Ontario M2J 0H7
Canada

This address is for business correspondence only. We are an online-only retailer — no walk-in visits or returns without prior authorization. If you need to return an item, please contact customer service first to receive a return authorization and instructions.

Where we ship

We currently ship to Canada and the United States. Full details are in our Shipping policy.